Privacy Policy
We collect only what we need to plan your event and understand our website traffic. We do not sell your information.
Last updated: August 2026
Who we are
This website is operated by Ruby Red Rentals, by The LKC Group, based in Crawfordsville, Indiana. This policy explains what information we collect through rubyredrentals.com, how we use it, and the choices you have.
Information you give us
When you submit our contact form, we collect the details you provide: your name, email address, phone number, event date, event type, city or venue, items of interest, and any message you write. We use this information only to respond to your inquiry, prepare a quote, and coordinate your rental if you book with us.
Information collected automatically
We use Google Analytics to understand how visitors use our site, for example, which pages are popular and how people find us. Google Analytics uses cookies and similar technologies to collect information such as your approximate location, device and browser type, pages visited, and how you arrived at our site. This information is aggregated and used to improve our website; it is not used to identify you personally.
You can opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on, or by adjusting your browser's cookie and tracking settings.
How we use your information
- To respond to inquiries and provide rental quotes
- To coordinate delivery, setup, and pickup for confirmed bookings
- To understand and improve how our website performs
- To meet legal, accounting, or security requirements when necessary
What we don't do
We do not sell, rent, or trade your personal information to third parties. We do not use your contact form details for unrelated marketing without your consent.
Sharing with service providers
We may share limited information with trusted services that help us run our business, such as email delivery, scheduling, or payment processing tools, solely so they can perform those services for us. Google Analytics processes traffic data under its own privacy terms, available at policies.google.com/privacy.
Cookies
Our site uses cookies primarily through Google Analytics to recognize repeat visits and measure site performance. You can disable cookies in your browser settings at any time; the site will still function, though some preferences may not be remembered.
Data retention
We keep contact form submissions and booking records as long as reasonably needed for business, tax, and customer service purposes, then delete or archive them securely.
Your choices
- You can ask us what information we have about you, and request that we correct or delete it, by contacting us directly.
- You can unsubscribe from any marketing email using the link provided in that email, if applicable.
- You can disable cookies or use browser privacy tools to limit analytics tracking.
Children's privacy
Our services are intended for adults planning events and are not directed at children. We do not knowingly collect information from children.
Changes to this policy
We may update this policy occasionally as our website or practices change. The date at the top of this page reflects the most recent update.
Contact us
Questions about this policy or your information can be sent to info@rubyredrentals.com or through our contact page.